Quality hosting aside, we can take care of most WordPress issues you’ll ever encounter.
Think of us as the Swiss Army knife for your WordPress website.
Here are some of the things we can do for you.
Transfer WordPress to another Host or Domain
We can move your WordPress site from one host to another with minimal downtime. Likewise, we can change your site from domain.com to example.com or move your site from one directory to another.
Ongoing WordPress Maintenance
Sign up for our monthly support contract and we’ll make sure your WordPress site is always updated and secure, no matter who you’re hosting with. This is great for users who don’t log in to their site much and use WordPress as a static website.
Premium Theme Setup
Did you ever buy a premium theme because the demo looked great, only to find out that when activated your site looks nothing like it? I guess we’ve all been there. Premium themes have a huge potential to look ravishing, but most of them require in-depth knowledge of WordPress. We can take care of the initial setup so you can focus on your content and your business.
Some plugins are devilish to get going. Give us a shout when you’re stuck with any of the following:
- e-Commerce / Shopping Cart integration
- Member’s Only Plugins
- Affiliate Plugins
- Cache Plugins
We’ll give you an honest opinion if there is a better solution out there or make yours work
Small Theme Modifications
- adding/removing Social icons
- changing text and form elements
- amending menu items
- increase/decrease font sizes
- anything else within reason – please ask
Emergency WordPress Issues
Did your site just go down? Site behaving strangely? Has the White Screen of Death come to haunt you? It can be difficult to diagnose exactly what happened – but we’ve pretty much seen it all and can take care of most WordPress emergencies.
Personalised WordPress Training Sessions
If you have any questions that Google just doesn’t want to answer, let us know and we’ll take the time to explain features that are relevant and important to you. We can help you with live screen sharing, personalised video screencasts or written documentation.
Managed WordPress Hosting
We specialise in hosting WordPress websites on a network of servers built just for this purpose. We also make sure your sites are updated regularly and backed up every night.
What does it all cost?
We have a very easy approach to charging: time slots.
You can book half hour and one hour slots, and you can book as many of them as you need. Since issues are very specific, please contact us and we’ll give you a quote for how long something will take and a total cost. For example, installing a plugin may take half an hour, whereas installing a premium theme or writing personalised documentation may take two or three.
What’s your turnaround time?
Most issues are fixed within 24-48 hours after payment.
We’ve been told our response time is pretty good during business hours (we’re in Eastern Standard Time, or GMT -5).
If you’re looking for anything that isn’t covered here, drop us a line and we’ll see if we can help!