These are our premium support options. If you can’t wait for an answer from the community, if you get stuck doing it yourself or if you just want The Professionals to do their job – here are your options.
After checkout you’ll be able to leave us a message for us. Typically we would have discussed which option you should buy.
Half Hour Support Slot
Buy this if we have advised you to book a half hour support slot. This typically involves a small job we have previously spoken about and can be anything from plugin installation to White Screen of Death elimination. Please provide your WordPress login and FTP details upon checkout.
One Hour Support Slot
Buy this if we have advised you to book a one hour support slot. This typically involves a larger job we have previously spoken about. Please provide your WordPress login and FTP details upon checkout.
Free Support
- our excellent Knowledge Base full of articles
- our Video Workshops feature lots of screencasts about WordPress
- you can find several helping hands at the WordPress.org Forums
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