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Jay Versluis

Jay is founder of WP Hosting, a boutique style managed WordPress hosting and support service. He has been working with Plesk since version 9 and is a qualified Parallels Automation Professional. In his spare time he likes to develop iOS apps and WordPress plugins, or drawing on tablet devices. He blogs about his coding journey at http://wpguru.co.uk and http://pinkstone.co.uk.

Jay Versluis

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Jay Versluis

@versluis

@VimeoStaff Thank you for taking take of this! 😍

10:17 pm · February 25, 2020

Yorkshire Tea

@YorkshireTea

So it's been a rough weekend. On Friday, the Chancellor shared a photo of our tea. Politicians do that sometimes (Jeremy Corbyn did it in 2017). We weren't asked or involved - and we said so the same day. Lots of people got angry with us all the same. pic.twitter.com/7uVmKDf7Jd

8:39 pm · February 25, 2020 ·

Retweeted by Jay Versluis

Jay Versluis

@versluis

@VimeoStaff Is there a way I can complain or otherwise report this? It’s less about making it right for me and more about avoiding other customers having experiences like I’ve just had. Customer Happiness always was a top priority at Vimeo, I’d hate for that to disappear.

6:49 pm · February 24, 2020

Jay Versluis

@versluis

@VimeoStaff I’ve upgraded to Pro last night to avoid losing 10 years worth of important uploads. While I appreciate Vimeo’s position on this matter, the customer service experience was seriously terrible and has shattered my trust in Vimeo.

6:47 pm · February 24, 2020

Jay Versluis

@versluis

@VimeoStaff My latest attempt was 4498986, in which I’ve asked to speak with someone other than Rohit. That was ignored. My original case was just before that, he never responded to my last question (I can’t find the case number).

6:45 pm · February 24, 2020

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Jay Versluis

Jay Versluis

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